Our course costs $25.00. This price includes access to all educational materials in the course, all quizzes, and the final exam. It also includes the price of shipping your Certificate of Completion via U.S.

Mail after you pass the course. If you are in a rush and you want your certificate delivered overnight via FedEx, there will be an extra fee of $35.00 for the expedited shipping. We also offer FedEx Second-Day Delivery for an additional charge of $25.00 and FedEx Third-Day Delivery for $20.00.

Yes. We use the latest and most reliable encryption software to ensure that all of your personal information, including all payment information, is kept secure. For credit card transactions and personal information pages, we have a certified secure server.

Yes. You can call our Help Desk at 1-800-851-3007 and one of our representatives will be happy to assist you.

If you are paying online with a credit card or check, you may begin the course as soon as you have paid.

If you call in to our Help Desk and pay over the phone, our representative will process your payment while you are on the line, and you will be able to begin the course right away.

If you are paying with a check or money order by mail, we will credit your account as soon as we receive your check. Once we do so, you will be able to enter the course. You may call our Help Desk for the status of your account. Or, if you provide us with an e-mail address at registration, we will e-mail you when you may begin the course. Alternatively, you may attempt to start the course. If it is successful, your payment was received and you can start in on the course.

Please send your check or money order to:

GetDefensive.Com
640 S. San Vicente Blvd, Suite 490
Los Angeles, CA 90048

Please make payable to: GetDefensive.Com – See more at: http://www.getdefensive.com/Help/Payment.aspx#sthash.sMbNbZC7.dpuf

The registration process is simple. Just click on the “Registration” button on our home page and you will be guided through the process.

If you are taking our course to have your traffic ticket dismissed, you will need to know what county and court issued the ticket. This information is located on the return address of the copy of the ticket you received in the mail. You will then be asked to provide the following personal information: your name, mailing address, e-mail address (not required but recommended), phone number, city of birth, birth date, driver’s license number, and license plate number. You will also be asked for your defensive driving school due date. In addition, you will select a delivery option for your Certificate of Completion and a payment method when you register for our course.

If you are taking our course to get your insurance rates reduced, you will be asked to provide the same personal information as described above. Of course, for insurance-rate reduction purposes, you will not be asked for a county or court name or defensive driving school due date. However, you will select a delivery option for your Certificate of Completion and a payment method when you register for our course.

If you made a mistake during the registration process, you will need to contact our Help Desk at 1-800-851-3007 so we can correct the mistake for you.

From the time you register, you have 180 days to complete your course. After 180 days, your registration will no longer be considered active.

The information our company collects about you is subject to our privacy policy. By disclosing information to GetDefensive.com, you are agreeing to the terms of this privacy policy. We recognize the importance of protecting the privacy of our students and visitors to our web site while permitting us to conduct legitimate business by providing services and information of interest to our students and visitors.

To view our privacy policy, click here.

GetDefensive.com undertakes extensive precautions to ensure the security of your information both online and offline.

Online: Private information that you enter in the registration form (i.e., personal and financial information) is encrypted and protected by SSL, the finest encryption software available. While on a secure page, the lock icon on the bottom of your web browser will appear in the locked position.

Offline: We also protect your private information offline. We limit access to the information you submitted to employees, and only when that information is needed in order to perform necessary tasks. All of our employees receive training on our privacy and security policies. In addition, the servers on which we store our students’ information are maintained in a secure environment.

When you log in to the course, you are brought to the Member Home Page. From there, you will click on Continue Course, and you will be brought to the course material. If it is your first time accessing the course material, you will be brought to Chapter 1, Page 1. If you are logging in after having already completed some of the course material, you will be brought to the last page you completed.

Every time you complete a page of course material, you click Next at the bottom right-hand corner of the page. This will bring you to the next page. You may proceed in this fashion through the entire course.

In addition, you can always go back and review the material you have already completed by clicking on the appropriate chapter link on the Member Home Page. This will open up a detailed syllabus from which you may pick what you would like to review.

Your user name is your driver’s license number exactly as you entered it during registration, and your password was given to you at the end of registration. If your driver’s license number and/or password don’t work, contact us because you may have mistyped during registration. If you cannot remember your password, e-mail us with your first and last name, and e-mail address as provided during registration, and we will send your password to that e-mail address. If you did not submit an e-mail address at the time of registration, call us at 1-800-851-3007 and we will provide you with your password.

Minimum browser requirements are the use of Microsoft Internet Explorer (MSIE) 7.0 or greater, Mozilla version 4.8 or greater, or any other browsers that provide equal or greater functionality. In addition, the browser needs to be equipped with Macromedia Flash Player 8.0 or greater. This plug-in is entirely free and is available on our web site for download and installation. The browser also needs to support Java and JavaScript. Our program will check to ensure that your computer meets all of these requirements, and we provide easy-to-follow instructions if you need to download any software.

The minimum hardware required is such that it should be able to support the software configuration described above. The course requires the use of a pointing device such as a mouse. The course also requires that the hardware be equipped with speakers or headphones. Our program will automatically perform a software evaluation after registration but prior to the start of the course.

You can call our Help Desk at 1-800-851-3007 and we will assist you.

Our toll-free number is 1-800-851-3007.

Though we have contact numbers for some courts, we don’t have contact numbers for all courts. You can try using this link to find contact information for your court: http://www.courts.net.

Yes. To speak with one of our representatives online, click on the “Click Here for Live Help” button.

You can request a copy of your Driver Record at any time during the course by clicking on the “Order a Copy of Your Driver Record” button on the Member Services page. TexasRecordsToGo.com is the official provider of driver records to GetDefensive’s customers.

You have three delivery options for the mailing of your Certificate of Completion. It can be sent via U.S. Mail at no additional cost. We will send out your certificate the same day we receive notification that you have passed your final exam, if it is by 6:00 pm Central Standard Time (CST). If we receive notification after 6:00 pm CST, your certificate will go out the next business day. You should expect to receive it in the mail within five to seven business days.

If you are in a hurry to get your Certificate of Completion, we can send it via FedEx Overnight Express Delivery for an additional fee of $35.00. The cut-off time for next-day delivery is 6:00 pm CST. As long as you complete the course by the cut-off time, you will receive your certificate by 5:00 pm the following business day. You can also choose FedEx Second-Day Express Delivery or FedEx Third-Day Express Delivery for an additional fee of $25.00 or $20.00, respectively. The same cut-off times of 6:00 pm CST apply. If you choose FedEx Second-Day Delivery, you will receive your certificate by 5:00 pm on the second business day from the date it was sent. If you choose FedEx Third-Day Delivery, you will receive your certificate by 5:00 pm on the third business day from the date it was sent.

You select your mailing option when you register for our course. If you decide to change your mailing option, click on the “Change Your Delivery Option” button on the Member Services page, or call our office at 1-800-851-3007.

No. When you complete the course and pass the final exam with a score of 70% or better, we mail your Certificate of Completion to you. It is your responsibility to present the certificate to the court.

No. Your certificate may not be faxed or e-mailed. We will mail your Certificate of Completion to you, and it will be your responsibility to file it with the proper court.

Yes. If you selected regular U.S. Mail delivery at the time of registration, but you now need your certificate delivered overnight, for example, you can just click on the “Change Your Delivery Option” button on the Member Services page and you will be able to choose an expedited delivery option.